Version update: October 1, 2021
Collecting your personal information
We only collect personal information to establish, manage and maintain our partnership and communication with you and to complete transactions made on our site.
Name, Email address, Direct phone number, Billing address, Shipping address, Date of purchase, Order number, Purchased products (stock-keeping unit (SKU), color, category, price)
Product return, exchange, and warranty claim
Name, Email address, Direct phone number, Billing address, Shipping address, Date of purchase, Order number, Purchased products, Returned products, Reasons for return, Date of application, Date resolved
Contact us and live chat
Name, Direct phone number, Email address, Message
Using Your Personal Information
We may use your personal information for the following purposes:
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Automatic Information”.
We collect Automatic Information using the following methods:
“Log files” track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the site
We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
Disclosing Your Personal Information
We understand that disclosing your personal information to third parties requires your consent, except in the circumstances specified further in this document. However we can release your personal information without your consent if permitted and required to do so by law. We will use our best efforts to minimize the amount of information provided each time we are required to release your information.
Due to the Internet’s characteristics, we do not offer any guarantee against the potential risks regarding the misuse, interference, hacking or distortion of your personal information.
Accessing and Updating Your Personal Information
You have the right to request access to personal information that is held about you. You also may ask that your personal information be corrected if it is inaccurate, incomplete or unclear, or if the law has not permitted its collection, disclosure or retention.
You can access or update your personal information at any time by contacting us at: firstname.lastname@example.org
Financing with Klarna
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.”
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