FREQUENTLY ASKED QUESTIONS
ABOUT OUR SOFAS & RECLINERS
We’re here to help you find your perfect sofa and recliner
How can we help?
ORDERS
Can I use more than one discount code on my order?
When will I be charged for my order?
Will I get confirmation of my order?
What payment methods do you accept?
Can I use two different payment methods?
Do you offer financing options?
Is it safe to order from your website?
I need to cancel my order, what can I do?
SHIPPING & DELIVERY
Where do you ship?
How much does shipping cost?
How long does it take to receive my order?
Can I request a specific shipping method and/or express shipping?
Do I have to be home for delivery?
Does delivery include assembly?
Do you offer White Glove Delivery and assembly service?
Read more information here:
RETURN & EXCHANGE
What is your return & exchange policy?
What items can't be returned or exchanged?
Are there any return fees?
Do I need to keep my original boxes to return or exchange?
How long does it take to process a refund?
Can I exchange my item for a different model?
Read more information here:
WARRANTY
Do you offer warranty?
What is covered by the warranty?